Wednesday, November 1, 2006

AMEX user?

Sadly, we've hit a second technical hitch... if you are trying to sign up for CouplesQuestions using an AMEX, you'll have to contact us and we will process it manually (or work out some other arrangement).

Apparently, this is because our bank has set up our AMEX account for Canadian dollars, while all of our other financial arrangements are for US dollars. This will take a couple of weeks to sort out, as it requires another application to all three of the major credit card companies (though you can still register using Visa and MasterCard -- they work fine). If this sounds odd, we think "ridiculous" would be a better word. However, the card processor, banks and AMEX all seemed to think it was totally normal. Sounds like a "family of origin" issue to me!

Where to contact us? E-mail me at Heather@CouplesQuestions.com or call at +1 (250) 661-1512. Or e-mail us with your phone number and we'll call you back.

Happy Couples, Happy Planet!

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